The system’s main purpose is to provide a fully automated paperless, secured and proactive system that manages ground handling agents’ operations at offices and stations through online statistics and management tools.

The system include following sub-modules: 

  • Ground Handling Definition (GHD) 
  • Customer Relation Management (CRM) 
  • Agreement Management System (CMS) 
  • Flight Management System (FMS) 
  • Quality Management System (QMS) 
  • Work Flow Control (WFC)
  • HR management
  • Administration & Security