- HIVE WORX is a complete Field Force / Workforce management platform designed to suite the needs of large scale organizations.
- HIVE WORX utilizes the latest technologies to provide advanced scheduling and workforce management features that are accessible to the organization – field service staffs and technicians, field service manager and top executives.
- A fully web-based solution based on Oracle Application Development framework (ADF).
HIVE WORX – Functional features
- An integrated and customizable mobile front end for field force that supports field operations, and provide features for : Tracking workforce Optimizing routes and navigation capability Receive of Ad-hoc work orders Customer signature , field survey photo upload and geo-locations.
- A generic and configurable design that : Accepts multilevel organizational structure Customizable work order structure Powerful Skill Set Catalog for field force Configurable work items, equipment's, service types State machine based design for tracking and monitoring WOs
Hive Worx system includes:
- Work order analysis and management
- Schedule management
- Assignment and Dispatch
- Dashboard & reporting and Forecasting
- Integrated Handheld Application