HIVE WORX

  •  HIVE WORX is a complete Field Force / Workforce management platform designed to suite the needs of large scale organizations.
  •  HIVE WORX utilizes the latest technologies to provide advanced scheduling and workforce management features that are accessible to the organization – field service staffs and technicians, field service manager and top executives.
  •  A fully web-based solution based on Oracle Application Development framework (ADF).

HIVE WORX – Functional features

  •  An integrated and customizable mobile front end for field force that supports field operations, and provide features for :  Tracking workforce  Optimizing routes and navigation capability  Receive of Ad-hoc work orders  Customer signature , field survey photo upload and geo-locations.
  •  A generic and configurable design that :  Accepts multilevel organizational structure  Customizable work order structure  Powerful Skill Set Catalog for field force  Configurable work items, equipment's, service types  State machine based design for tracking and monitoring WOs
     

Hive Worx system includes:

  • Work order analysis and management
  • Schedule management
  • Assignment and Dispatch
  • Dashboard & reporting and Forecasting
  • Integrated Handheld Application